Shipping policy

 

Shipping Policy:

Thank you for choosing SHENGLI ROAD MARKET for your shopping needs. We are committed to delivering an efficient, reliable, and transparent shipping experience for all customers. Below, please find our detailed shipping policy:

1. Order Processing Time

  • Orders are typically processed and shipped within 10 business days after payment confirmation.
  • Delays may occur during peak periods or when an item is out of stock.

2. Customs Duties and Taxes (Applicable to International Orders)

  • SHENGLI ROAD MARKET is responsible for the payment of customs duties and tariffs to ensure smooth customs clearance for international shipments.
  • Additional taxes or duties may be incurred based on the destination country’s regulations (e.g., due to U.S. tariff policies).

3. Shipping Methods

  • Domestic (China): All standard shipments are processed via SF Express.
  • International: Packages are dispatched via trusted express carriers. The carrier is selected based on the destination country to ensure timely delivery.

4. Estimated Delivery Times

  • Domestic (China): Typically 5 business days after shipment.
  • International: Usually arrives within 7–15 business days after shipment. Note: Customs clearance in the destination country may cause delays.

5. Tracking Information

  • A tracking number will be sent via email immediately after shipment. Use the link provided to monitor your package’s progress.

6. Shipping Fees

  • Free Shipping: Worldwide for orders exceeding USD 1,000.
  • Standard Shipping: A flat fee of USD 40 applies to orders below USD 1,000.
  • International orders may incur carrier-specific fees or additional taxes (see Section 2).

7. Assistance

For questions about shipping, customs, or tariffs, contact our Customer Service Team at Contact Us. We are here to assist you in ensuring a seamless shopping experience.

Thank you for choosing SHENGLI ROAD MARKET.

SHENGLI ROAD MARKET